Terms of service

Last Updated: October 5, 2026

Overview

At Shopakiraa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.shopakiraa.shop (the "Site"), place an order, contact us, or otherwise interact with our services.

This policy describes the types of personal information we collect, how we use it, how we may share it, and the choices available to you regarding your information.

1. Who We Are

Shopakiraa is an independently operated online retail store offering footwear products through our website.

Website: www.shopakiraa.shop

Customer Support Email: info@shopakiraa.shop

Customer Support Phone: +49 179 1841524

Business Address: Einberger Straße, 96472 Rödental, Germany

2. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use our Site, and information collected through service providers that support our business operations.

Information You Provide

When you place an order, contact customer support, subscribe to communications, or otherwise interact with our Site, we may collect:

  • Name.
  • Email address.
  • Phone number.
  • Billing and shipping addresses.
  • Order details and purchase history.
  • Payment-related information and transaction details.
  • Customer service communications.
  • Return and refund information.

Payment information is processed through the payment providers available on our Site. Depending on the payment method selected, payment information may be handled directly by the applicable payment provider according to its own privacy practices.

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address.
  • Browser type.
  • Device information.
  • Operating system.
  • Language preferences.
  • Time zone.
  • Referring website.
  • Pages visited and products viewed.
  • Website activity information.
  • Cookie and similar technology information.

This information may be used to maintain website functionality, improve performance, analyze website usage, enhance security, prevent fraud, and improve the overall shopping experience.

3. How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling orders.
  • Verifying payments and helping prevent fraudulent transactions.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, shipping updates, and service-related communications.
  • Improving our website, products, and customer experience.
  • Analyzing website performance and business operations.
  • Sending promotional communications where permitted by applicable law.
  • Maintaining business records and complying with applicable legal requirements.

4. Service Providers

We may share personal information with service providers that assist us in operating our business, including:

  • Payment processors.
  • Shipping and delivery providers.
  • Customer support providers.
  • Fraud prevention services.
  • Website hosting providers (Shopify).
  • Analytics providers.
  • Marketing service providers.

These providers may access personal information as needed to perform services related to order processing, website operation, customer support, analytics, fraud prevention, or marketing activities.

5. Analytics and Advertising Technologies

We may use analytics and advertising technologies to understand website activity, improve website performance, and evaluate marketing effectiveness.

These technologies may collect information such as:

  • Device information.
  • Browser information.
  • Website activity.
  • Referral sources.
  • Advertising interactions.
  • Cookie identifiers.

The technologies used on our Site may vary depending on the services and tools supporting our business operations.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate, maintain, and improve our Site.

Cookies may be used for:

  • Website functionality.
  • Shopping cart and checkout processes.
  • Security and fraud prevention.
  • Website analytics.
  • Remembering user preferences.
  • Marketing activities where applicable.

You may manage cookie preferences through your browser settings or available privacy controls. Please note that disabling certain cookies may affect some Site features.

7. Sharing Your Information

We do not sell personal information for monetary consideration.

We may disclose personal information when necessary to:

  • Process payments and fulfill orders.
  • Provide shipping and delivery services.
  • Support website operations.
  • Prevent fraud and protect website security.
  • Comply with applicable legal requirements.

We may also disclose information when reasonably necessary to protect our rights, enforce applicable terms, or respond to lawful requests.

8. Your Privacy Rights

Depending on your location and applicable privacy laws (such as GDPR in the European Union or state privacy laws where applicable), you may have certain rights regarding your personal information.

These rights may include:

  • Requesting information about the categories of personal information collected, used, or disclosed.
  • Requesting access to personal information where applicable.
  • Requesting correction of inaccurate information.
  • Requesting deletion of personal information where applicable and subject to statutory exceptions.
  • Requesting restriction or objection to data processing.
  • Data portability.
  • Opting out of certain marketing communications.
  • Opting out of certain sale or sharing activities where applicable.
  • Receiving equal treatment when exercising applicable privacy rights.

To exercise applicable privacy rights, please contact us at info@shopakiraa.shop.

9. Your Privacy Choices

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.

You may also manage certain privacy preferences through your browser or device settings.

Where privacy controls are provided on our Site, you may also manage applicable preferences relating to cookies, analytics, advertising technologies, or other data collection activities.

10. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although no electronic storage or transmission method can be guaranteed to be completely secure, we take reasonable steps to protect the information we handle.

11. International Visitors and Children's Privacy

Our Site is available to customers worldwide where checkout and delivery are supported.

If you access our Site from outside Germany or the European Union, your information may be transferred to and processed in locations where our infrastructure and service providers operate.

Our services are not directed to children under the age of 16 (or 13 depending on local jurisdiction), and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact info@shopakiraa.shop.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Store Name: Shopakiraa

Website: www.shopakiraa.shop

Email: info@shopakiraa.shop

Phone: +49 179 1841524

Business Address: Einberger Straße, 96472 Rödental, Germany

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Closed

We aim to respond to privacy-related inquiries within 1–2 business days.